--- title: 2019 SRM Research Report description: This research covers how organisations are making innovation one of the benefits they gain from Supplier Relationship Management (SRM). --- [![State of Flux](https://srm.stateofflux.co.uk/hubfs/SoF%20Logo/State%20of%20Flux%20logo%20-%20Nov%202013%20SVG-WHITE-01.png "State of Flux")](https://www.stateofflux.co.uk/) ![LP_banner](https://srm.stateofflux.co.uk/hubfs/LP_banner.png "LP_banner") # ABOUT THE RESEARCH ****11+ years of global research**** --- ## Every year since 2008, we analyse market best practice and return on investment, publishing the findings in our global Supplier Relationship Management reports. The research and data enables us to develop the world’s most complete model to benchmark your organisation’s SRM capabilities and approach against leading practice. **Since 2008** --- ****>2,000** organisations with turnover >$250 billions** **+5,000** contributors worldwide **>2M** data points measuring SRM performance    **2019 survey** --- **566 **respondents  **+400 **global companies **+25 **industry sectors **+300** benchmark requests  ## [![SoF-2020LaunchGraphic-LP](https://srm.stateofflux.co.uk/hs-fs/hubfs/SoF-2020LaunchGraphic-LP.png?width=500&name=SoF-2020LaunchGraphic-LP.png)](https://www.surveymonkey.co.uk/r/2020SMsurvey) [![Complete survey](https://no-cache.hubspot.com/cta/default/5323315/0ae03189-1f9d-400c-888e-1e3ecd71af03.png)](https://cta-redirect.hubspot.com/cta/redirect/5323315/0ae03189-1f9d-400c-888e-1e3ecd71af03) --- # SUMMARY OF KEY FINDINGS ![KF_1](https://srm.stateofflux.co.uk/hs-fs/hubfs/KF_1.png?width=863&height=752&name=KF_1.png "KF_1") ![Banner-3](https://srm.stateofflux.co.uk/hs-fs/hubfs/Banner-3.png?width=952&height=459&name=Banner-3.png "Banner-3") ![KF_2](https://srm.stateofflux.co.uk/hs-fs/hubfs/KF_2.png?width=863&height=752&name=KF_2.png "KF_2") --- ## *"* ## *SRM is a structured and disciplined approach to working collaboratively with the suppliers that are vital to our success, to build trust, develop healthy relationships with a shared purpose to create value.* State of Flux, 2019 ## Download full report --- [![Picture3](https://srm.stateofflux.co.uk/hs-fs/hubfs/Picture3.png?width=250&name=Picture3.png)](https://www.stateofflux.co.uk/ideas-insights/reports-and-publications/2019-global-srm-research-report)   ## Supplier management technology --- [![SupplierBase](https://srm.stateofflux.co.uk/hs-fs/hubfs/Artboard%201.png?width=400&name=Artboard%201.png)](https://www.stateofflux.co.uk/supplier-management-technology)   ## *"* ## *If a new CEO joined an organisation and found it didn’t have a CRM system, they would either think they had made a big mistake or put it at the very top of their to-do list. The same thinking should apply to SRM.* State of Flux, 2019 [![Find out more](https://no-cache.hubspot.com/cta/default/5323315/6b4bcf26-e8b1-4294-abe6-e983ababb7d9.png)](https://cta-redirect.hubspot.com/cta/redirect/5323315/6b4bcf26-e8b1-4294-abe6-e983ababb7d9) --- # THE 6 PILLARS OF SRM  ![LP_Pillars_1](https://srm.stateofflux.co.uk/hubfs/LP_Pillars_1.png "LP_Pillars_1") ![LP_Pillars_2](https://srm.stateofflux.co.uk/hubfs/LP_Pillars_2.png "LP_Pillars_2") --- # PREVIOUS YEARS REPORTS #### 2018 Sustainable SRM: Nurturing growth in a new climate [![2018_SRM_Report](https://srm.stateofflux.co.uk/hs-fs/hubfs/2018_SRM_Report.png?width=131&name=2018_SRM_Report.png)](https://www.stateofflux.co.uk/ideas-insights/reports-and-publications/2018-global-srm-research-report-sustainable-srm) #### 2017 Entrepreneurial SRM: Solving the value puzzle [![2017_SRM_Report](https://srm.stateofflux.co.uk/hs-fs/hubfs/2017_SRM_Report.png?width=130&name=2017_SRM_Report.png)](https://www.stateofflux.co.uk/ideas-insights/reports-and-publications/2017-global-srm-research-report-entrepreneurial-sr) #### 2016 Digital SRM: Supplier relationships in the new technology landscape [![2016_SRM_Report](https://srm.stateofflux.co.uk/hs-fs/hubfs/2016_SRM_Report.jpg?width=121&name=2016_SRM_Report.jpg)](https://www.stateofflux.co.uk/ideas-insights/reports-and-publications/2016-global-srm-research-report-digital-srm-suppli) #### 2015 The business of supplier relationships [![2015_SRM_Report](https://srm.stateofflux.co.uk/hs-fs/hubfs/2015_SRM_Report.png?width=126&name=2015_SRM_Report.png)](https://www.stateofflux.co.uk/2015-global-srm-research-report) [MORE REPORTS ->](https://www.stateofflux.co.uk/ideas-insights/reports-and-publications) --- # ABOUT STATE OF FLUX **Headquartered in London, with offices in the United Kingdom, United States and Australia, State of Flux has been supporting clients in procurement for over 15 years**. 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