ABOUT THE RESEARCH

11+ years of global research

Every year since 2008, we analyse market best practice and return on investment, publishing the findings in our global Supplier Relationship Management reports. The research and data enables us to develop the world’s most complete model to benchmark your organisation’s SRM capabilities and approach against leading practice.

Since 2008

>2,000 organisations with turnover >$250 billions

+5,000 contributors worldwide

>2M data points measuring SRM performance

2019 survey

566 respondents

+400 global companies

+25 industry sectors

+300 benchmark requests

SUMMARY OF KEY FINDINGS

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SRM is a structured and disciplined approach to working collaboratively with the suppliers that are vital to our success, to build trust, develop healthy relationships with a shared purpose to create value.

State of Flux, 2019

Download full report

Supplier management
technology

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If a new CEO joined an organisation and found it didn’t have a CRM system, they would either think they had made a big mistake or put it at the very top of their to-do list. The same thinking should apply to SRM.

State of Flux, 2019

THE 6 PILLARS OF SRM

PREVIOUS YEARS REPORTS

2018
Sustainable SRM:
Nurturing growth in a new climate

2017
Entrepreneurial SRM:
Solving the value puzzle

2016
Digital SRM: Supplier relationships in the new technology landscape

2015
The business of supplier relationships

MORE REPORTS ->

ABOUT STATE OF FLUX

Headquartered in London, with offices in the United Kingdom, United States and Australia, State of Flux has been supporting clients in procurement for over 15 years.

ABOUT THE RESEARCH

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SUMMARY OF KEY FINDINGS

"

SRM is a structured and disciplined approach to working collaboratively with the suppliers that are vital to our success, to build trust, develop healthy relationships with a shared purpose to create value.State of Flux, 2019

Download full report

Supplier managementtechnology

"

If a new CEO joined an organisation and found it didn’t have a CRM system, they would either think they had made a big mistake or put it at the very top of their to-do list. The same thinking should apply to SRM.State of Flux, 2019