The time is now
It’s been a strange and challenging year, to say the least. If ever there was an event to demonstrate the interconnectivity of our global supply chains – and the vital work done by procurement to keep them running – it’s Covid-19. The pandemic has also highlighted just how much organisations depend upon their suppliers. Those who will have fared best will be the ones with strong relationships, who are viewed as a ‘customer of choice’ by their partners.
This year’s State of Flux report, the 12th we have published, is rich with examples of buyers who were able to call on their suppliers for help – and fast. From Melbourne City’s ability to source much-needed hand sanitiser, to Uber’s vendors helping with costs to get it through a tight time for the travel industry. Everyone from Dutch telecoms company KPN, to Hitachi Rail, to sailing Olympian Sir Ben Ainslie articulate instances of close working links with key suppliers making a positive impact.
Now, more than ever before, procurement has the opportunity to make the case for SRM to ensure organisations don’t just survive but thrive.
The 2020 research report is now live!
