The Supplier Management Summit 2025

The Supplier Management Summits return to London, Chicago, and Melbourne. This year's 17th annual SRM research explores the exclusive theme, From Customer of Choice to Customer Delight.

Join thought-leadership speakers, panel discussions, and interactive sessions to learn how strong supplier relationships can directly impact your end-customer experience. You’ll gain first-hand insights from this year's SRM research with 484 respondents across 335 companies and leave with practical strategies you can put into action.

Enjoy valuable networking with peers and procurement leaders, and take home a hard copy of the 2025 SRM Research Report. Attendance is free for invited guests but spaces are limited to venue capacity.

Melbourne, Australia

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Chicago, USA

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London, United Kingdom

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Summit Banner - London

Agenda for the Summit in London, United Kingdom

8:30am – Registration 
9:00am - Welcome and introduction 
Speaker: Ben Earnshaw and Caroline Alonso 
9:10am - The 2025 Global SRM Research findings, focusing on “From Customer of Choice to Customer Delight” 
Speaker: Alan Day, Chairman and Founder - State of Flux   
9:40am - TBC 
Speaker: Nick Reed – Neem London 
9:55am – TBC 
Speaker: George Booth, CPO – Llyods Banking 
10:10am - Break with refreshments  
10:40am – TBC 
Speaker: Aon 
10:55am – TBC 
Speaker: Carel Aucamp - BAT 
11:10am – TBC 
Speaker: Zip 
11:25am - Panel discussion 
Panellists: Caroline Alonso - Goldman Sachs, Kendall Smith – Currys, Viktoria Vysotskaya - Mars, Alan Day - State of Flux  
Facilitator: John Newton or Joel Saunders 
12:00am - Q&A from audience 
12:15am – Closing remarks 
12:30pm – Network 
1:00pm – End 

Speakers in London, United Kingdom

George Booth
George Booth
Chief Procurement Officer
 
George brings 30 years’ experience across global hi-tech manufacturing and financial services. He specialises in sourcing, supply chain management, sustainability, supplier assurance and risk. At Lloyds, George leads a team of over 300 colleagues managing an annual supplier spend of around £6bn across more than three thousand suppliers. His focus is on securing value, managing risk, and driving sustainable sourcing. A champion of talent development, diversity and lifelong learning, George also serves as Deputy Chair of the Lloyds Banking Group Scottish Executive Committee and is a regional sponsor for the School of Social Entrepreneurs. He lives in Scotland with his wife, two children and dog.
Kendall Smith
Kendall Smith
Global Business Services & Procurement Director
Kendall is Global Business Services & Procurement Director at Currys, with over 30 years’ experience leading procurement and supply chain functions across technology, telecoms, financial services and the public sector. His career spans senior roles at BT, Dell, Vodafone, Serco, HMRC and Lloyds Banking Group, where he specialised in procurement transformation, sourcing strategy, and major contract negotiations. At Currys, Kendall is responsible for indirect procurement across the Group, driving value, governance and supplier collaboration. A champion of innovation and talent development, he has led large teams through complex transformations and delivered sustainable sourcing strategies in highly regulated industries.
Nick Neem
Nick Reed
Founder of Neem London  

Founder of Neem London, a fast-growing, self-funded men’s fashion brand committed to sustainability and transparency. Neem traces each product back to the farm, ensuring ethical and responsible sourcing.

The brand operates on a circular model, using recycled materials, regeneratively farmed fibres, and offering a take-back program to re- or down-cycle garments at the end of their life. Previously held senior roles including Buying and Sourcing Director at Charles Tyrwhitt and Moss Bros, and Managing Director at Gandys.
Carel Aucamp
Carel Aucamp British American Tobacco (ВАТ) Logo, symbol, meaning, history, PNG, brand
Chief Procurement Officer  
 
Carel Aucamp is Chief Procurement Officer at British American Tobacco, leading a global team managing third-party spend across 180+ countries. He has redefined BAT’s Procurement Operating Model, embedding a multi-tier supplier management process and driving supplier-led innovation, while spearheading a digital transformation that leverages data intelligence and AI. Under his leadership, BAT secured a landmark Triple-A CDP rating for Climate Change, Water Security and Forests, and was recognised by Gartner for its Supplier Decarbonisation Enablement Strategy. He is also part of BAT’s Global Operations Leadership Team and a founding board member of Vijf Investments Pty Ltd.
Summit Banner - Chicago

Agenda for the Summit in Chicago, United States of America

8:30am – Registration
9:00am - Welcome and introduction
9:10am - The 2025 Global SRM Research findings, focusing on the Customer Delight
Speaker: Alan Day, Chairman and Founder - State of Flux  
09:50am - Presentation TBC
Speaker: Eric Craft – Yum!
10:10am – Presentation TBC
Speakers: TBC
10:30am - Break with refreshments
11:10am – Presentation TBC
Speaker: Aon
11:30am – Presentation TBC
Speaker: Zip
11:40am - Panel discussion
Panelists: John Gordon - US Steel, Aleck Matambo - Former Google, Eric Craft – Yum!, Tony E Felando - Paramount, Alan Day - State of Flux
Facilitator: TBC
12:00pm - Q&A from audience
12:20pm – Closing remarks
12:30pm – Network

Speakers in Chicago, United States

Eric Craft
Eric Craft
Global Chief Supply Chain Officer  
 
Eric Craft is Global Chief Supply Chain Officer at Yum! Brands, where he drives global strategy by leveraging scale and supplier partnerships to fuel growth across markets and franchisees. He previously held the same role at KFC, leading procurement, transformation and sustainability initiatives worldwide. With more than 20 years’ experience spanning Collins Aerospace, BP, Tesoro, Shell and the US Navy, Eric has built and led diverse global teams, delivering operational excellence, resilience and supplier collaboration. He also serves on the Board of Directors for the Business of Student Success (BOSS), reflecting his commitment to community impact and talent development.
Anthony Felando V2
Anthony Felando Paramount Pictures - Wikipedia
EVP of Procurement  
 
Anthony Felando is EVP Procurement at Paramount, bringing more than 25 years of global procurement and supply chain leadership. He has held senior roles at Kimberly-Clark, Coca-Cola Bottlers, and Mars Petcare, where he led large-scale transformations that improved ROI, reduced volatility, and strengthened supplier collaboration. Anthony is recognised for driving procurement operating model redesigns, embedding digital enablement and sustainability into strategy, and delivering measurable commercial outcomes across complex global portfolios. Passionate about building capability, he has a track record of creating high-performing teams that deliver long-term business impact.
John Gordon
John Gordon United States Steel Logo PNG Image - PurePNG | Free transparent CC0 PNG  Image Library
Senior Vice President  
 
John is Senior Vice President of Raw Materials and Sustainable Resources at United States Steel Corporation, where he leads enterprise-wide strategy for mining and procurement, including the company’s renowned iron ore operations in Minnesota. He has over 25 years of international leadership experience across metals, mining and chemicals, including senior roles at Johnson Matthey, Clariant, and Freeport-McMoRan. John has managed large-scale operations, global trading businesses, and major capital projects across North and South America, Africa, Asia and Europe. His career is defined by building resilient supply chains, advancing sustainability, and negotiating complex global partnerships that deliver long-term value.
Alec Mutumbo
Aleck Matambo
Former Senior Director of Global Procurement, Google  
 
Aleck Matambo is an experienced procurement and transformation executive, most recently serving as Senior Director of Global Procurement at Google. There, he led a $16B global spend portfolio, spearheaded the company’s first AI-native procurement platform, and redefined strategic supplier relationships through the One Google Negotiation Program. Previously, Aleck held senior roles at Dell Technologies, McKinsey & Company, and Ernst & Young, delivering multi-billion-dollar savings programs, supplier development strategies, and global operating model redesigns. Known for combining digital enablement with sustainable growth, he has a proven track record of driving innovation, resilience, and long-term value creation across industries.
Summit Banner - Melbourne

Agenda for the Summit in Melbourne, Australia

8:30am – Registration 
9:00am - Welcome and introduction 
9:10am - TBC 
Speaker: Telstra 
9:30am - The 2025 Global SRM Research findings, focusing on “From Customer of Choice to Customer Delight” 
Speaker: Alan Day, Chairman and Founder - State of Flux 
10:00am -  Your Supplier, Your Customer’s Experience  
Speaker: Georgia Wallis – Toll group 
10:20am - TBC 
Speaker: Aon 
10:35am - Break with refreshments 
11:00am – TBC 
Speaker: Jessica Lloyd – Ampol 
11:20am – Procurement Orchestration 
Speaker: Joe Bellofiore – Zip HQ 
11:40am - Panel discussion 
Panellists: Alan Day, Jessica Lloyd - Ampol, Georgia Wallis – Toll group, Winter Chan – Melbourne Water 
Facilitator: Frank Lai 
12:00am - Q&A from audience 
12:15am – Networking 
1:00pm – End 

Speakers in Melbourne, Australia

Jessica Llyod
Jessica Lloyd
Procurement Governance, Risk & Support Manager
 
Jessica has over 15 years’ experience in Procurement across diverse industries and currently leads the Procurement Governance, Risk & Support function at Ampol. Her career spans the end-to-end procurement lifecycle, with expertise in transformation, supplier risk, governance, ESG, and Supplier Relationship Management (SRM). At Ampol, Jessica has led the uplift of the SRM framework, enabling greater value creation through governance and collaboration, and elevating the role of procurement beyond cost and compliance.
Georgia Wallis
Georgia Wallis
EVP Global Business Services and Group Procurement
 
Georgia is EVP Global Business Services and Group Procurement at Toll Group, where she leads global procurement and shared services transformation. With over 20 years of international experience across logistics, banking, and technology, she has held senior roles at ANZ, Dell, and now Toll. Georgia has steered large-scale procurement operating model changes, digital transformations, and complex category strategies spanning technology, professional services, transport, and operations. Known for combining commercial rigour with cultural change, she has built high-performing teams that deliver measurable business outcomes while advancing sustainability and innovation across supply chains.
Winter Chan
Winter Chan
Senior Procurement Manager
 
Winter is a Senior Procurement Manager in Categories at Melbourne Water, where she established and leads the organisation’s Category Management function, overseeing a $1.2bn portfolio. With over 15 years of experience across utilities, transport, retail and manufacturing, she has built a career on turning supplier relationships into engines of innovation and value. Winter has held leadership roles at V/Line, Arid Zone and The PromoLounge, driving sourcing strategies and supplier partnerships across diverse industries. Known for her collaborative style, she combines governance discipline with a passion for mentoring teams and delivering measurable procurement outcomes that support organisational transformation.
Joe Bellofiore
Joe Bellofiore Zip Logo
Founding, Go-To-Market APAC 
 
Joe is a seasoned expert in procurement and finance technology, currently serving as a leader at Zip AU. With over 20 years of experience in scaling tech solutions for businesses, Joe has played a pivotal role in helping organisations navigate digital transformation and optimise their procurement operations. His career spans various leadership roles, where he has worked on cutting-edge solutions in fintech and procurement, always focused on driving efficiency and delivering measurable business value. At Zip, Joe is responsible for leading initiatives that transform procurement processes through the integration of advanced technologies like AI and automation.