The Supplier Management Summit 2025

The Supplier Management Summits return to London, Chicago, and Melbourne. This year's 17th annual SRM research explores the exclusive theme, From Customer of Choice to Customer Delight.

Join thought-leadership speakers, panel discussions, and interactive sessions to learn how strong supplier relationships can directly impact your end-customer experience. You’ll gain first-hand insights from this year's SRM research with 484 respondents across 335 companies, and leave with practical strategies you can put into action.

Enjoy valuable networking with peers and procurement leaders, and take home a hard copy of the 2025 SRM Research Report. Attendance is free for invited guests, but spaces are limited to venue capacity.

Melbourne, Australia

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Chicago, USA

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London, United Kingdom

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Summit Banner - London

Agenda for the Summit in London, United Kingdom

8:30am – Registration 
9:00am - Welcome and introduction 
Speaker: Ben Earnshaw and Caroline Alonso 
9:10am - The 2025 Global SRM Research findings, focusing on “From Customer of Choice to Customer Delight” 
Speaker: Alan Day, Chairman and Founder - State of Flux   
9:40am - TBC 
Speaker: Nick Reed – Neem London 
9:55am – TBC 
Speaker: George Booth, CPO – Llyods Banking 
10:15am - Break with refreshments  
10:40am –  Linking Customer Experience to Supply Chain Resilience: A Risk-Based Approach 
Speaker: Vesa Hakanen & William Bruce – Aon
10:55am – TBC 
Speaker: Carel Aucamp, CPO - BAT 
11:15am – Agents of change 
Speaker:  Roque Versace - Zip HQ
11:30am - Panel discussion 
Panellists: Caroline Alonso - Goldman Sachs, Kendall Smith – Currys, Victoria Vysotskaya - Mars, George Booth - Llyods Banking, Carel Aucamp - BAT
Facilitator: Joel Saunders 
12:10pm - Q&A from audience 
Alan Day - State of Flux  
12:25pm – Closing remarks 
12:30pm – Network 
1:00pm – End 

Speakers in London, United Kingdom

George Booth
George Booth Lloyds Banking Group
Chief Procurement Officer
 
George brings 30 years’ experience across global hi-tech manufacturing and financial services. He specialises in sourcing, supply chain management, sustainability, supplier assurance and risk. At Lloyds, George leads a team of over 300 colleagues managing an annual supplier spend of around £6bn across more than three thousand suppliers. His focus is on securing value, managing risk, and driving sustainable sourcing. A champion of talent development, diversity and lifelong learning, George also serves as Deputy Chair of the Lloyds Banking Group Scottish Executive Committee and is a regional sponsor for the School of Social Entrepreneurs. He lives in Scotland with his wife, two children and dog.
Kendall Smith
Kendall Smith Currys
Global Business Services & Procurement Director
Kendall is Global Business Services & Procurement Director at Currys, with over 30 years’ experience leading procurement and supply chain functions across technology, telecoms, financial services and the public sector. His career spans senior roles at BT, Dell, Vodafone, Serco, HMRC and Lloyds Banking Group, where he specialised in procurement transformation, sourcing strategy, and major contract negotiations. At Currys, Kendall is responsible for indirect procurement across the Group, driving value, governance and supplier collaboration. A champion of innovation and talent development, he has led large teams through complex transformations and delivered sustainable sourcing strategies in highly regulated industries.
Nick Neem
Nick Reed Neem London
Founder of Neem London  

Founder of Neem London, a fast-growing, self-funded men’s fashion brand committed to sustainability and transparency. Neem traces each product back to the farm, ensuring ethical and responsible sourcing.

The brand operates on a circular model, using recycled materials, regeneratively farmed fibres, and offering a take-back program to re- or down-cycle garments at the end of their life. Previously held senior roles including Buying and Sourcing Director at Charles Tyrwhitt and Moss Bros, and Managing Director at Gandys.
Carel Aucamp
Carel Aucamp British American Tobacco
Chief Procurement Officer  
 
Carel Aucamp is Chief Procurement Officer at British American Tobacco, leading a global team managing third-party spend across 180+ countries. He has redefined BAT’s Procurement Operating Model, embedding a multi-tier supplier management process and driving supplier-led innovation, while spearheading a digital transformation that leverages data intelligence and AI. Under his leadership, BAT secured a landmark Triple-A CDP rating for Climate Change, Water Security and Forests, and was recognised by Gartner for its Supplier Decarbonisation Enablement Strategy. He is also part of BAT’s Global Operations Leadership Team and a founding board member of Vijf Investments Pty Ltd.
Vesa Hakanen
Vesa Hakanen Aon
Supply Chain Risk Solution Leader  
 
Vesa has over 25 years of experience in risk management, specialising in Enterprise Risk Management (ERM) and Business Interruption risks. He works with multinational clients to design and deliver supply chain risk solutions, helping local teams strengthen resilience through comprehensive risk management programs. His experience spans metals, manufacturing, forestry, chemicals, pharmaceuticals and technology industries, with a particular focus on analysing and quantifying supply chain interruption risks and developing robust business continuity plans. Vesa holds a master’s degree in Civil Engineering from Helsinki University of Technology.
Will Bruce
William Bruce Aon
Global Managing Director, Climate Risk Consulting  
 
William leads Aon’s Global Climate Risk Consulting team, helping clients identify, quantify, and respond to the risks and opportunities emerging from the climate transition. With 25 years of risk consulting experience, he has advised global organisations across financial services, manufacturing, and energy on embedding resilience and meeting evolving climate disclosure expectations. Before joining Aon, William was Global Head of Enterprise Risk Consulting at WTW, where he led Transition Risk engagements aligned with TCFD guidance. He previously held senior roles at Marsh, Oliver Wyman, EY, and PwC, bringing a unique blend of advisory, sustainability, and risk analytics expertise.
Victoria Vysotskaya
Victoria Vysotskaya
Chief Procurement Officer  
 
Victoria Vysotskaya is Chief Procurement Officer for Mars Food & Nutrition, leading global procurement strategy, transformation and supplier partnerships across the segment. With more than 20 years of experience in strategic sourcing, sustainability and resilience, she has built a career spanning multiple regions and categories within Mars, including leadership roles in Global Sourcing and Indirect Procurement across Europe and the CIS. A long-term Martian with 18 years at the company, Victoria is passionate about developing talent, driving sustainable value creation, and building supplier relationships that support Mars’ purpose and growth ambitions.
Roque Versace
Roque Versace Zip Logo
Managing Director, EMEA
 
Roque Versace is a seasoned technology and sales executive currently serving as the Managing Director, EMEA at Zip, an AI-powered procurement platform. With a focus on driving the company's growth in the EMEA region, Versace emphasises the importance of procurement resilience as the foundation for broader business resilience. Before joining Zip, he gained significant experience in leadership roles, including serving as Chief Revenue Officer at Mechanical Orchard and at Troops, where he led sales efforts leading up to its acquisition by Salesforce. Roque earned an MBA in Finance and Marketing from the University of Maryland's Robert H. Smith School of Business and a BA in Computer Science from Gettysburg College.
Summit Banner - Chicago

Agenda for the Summit in Chicago, United States of America

8:30am – Registration
9:00am - Welcome and introduction
9:10am - The 2025 Global SRM Research findings, focusing on the Customer Delight
Speaker: Alan Day, Chairman and Founder - State of Flux  
09:50am - Collaboration: Planting Seeds for Growth 
Speaker: Eric Craft – Yum!
10:10am – Breakout session
Discussing topics withing your roundtable
10:30am - Break with breakfast
11:10am –  Linking Customer Experience to Supply Chain Resilience: A Risk-Based Approach
Speaker: LeAnn Timble Aon
11:30am – Agents of change 
Speaker: Sarah Joiner - Zip HQ
11:40am - Panel discussion
Panelists: John Gordon - US Steel, Aleck Matambo - Former Google, Eric Craft – Yum!, Alan Day - State of Flux
Facilitator: Christine Scoolis
12:00pm - Q&A from audience
12:20pm – Closing remarks
12:30pm – Network and lunch

Speakers in Chicago, United States

Eric Craft
Eric Craft
Global Chief Supply Chain Officer  
 
Eric Craft is Global Chief Supply Chain Officer at Yum! Brands, where he drives global strategy by leveraging scale and supplier partnerships to fuel growth across markets and franchisees. He previously held the same role at KFC, leading procurement, transformation and sustainability initiatives worldwide. With more than 20 years’ experience spanning Collins Aerospace, BP, Tesoro, Shell and the US Navy, Eric has built and led diverse global teams, delivering operational excellence, resilience and supplier collaboration. He also serves on the Board of Directors for the Business of Student Success (BOSS), reflecting his commitment to community impact and talent development.
Frank R. Kozleuchar, Jr
Frank R. Kozleuchar, Jr. United States Steel Logo PNG Image - PurePNG | Free transparent CC0 PNG  Image Library
Senior Director  
 
Frank Kozleuchar is General Manager of Raw Materials and Energy Procurement at United States Steel Corporation, overseeing procurement, logistics, and commercial strategy for iron ore, coal, coke, scrap, metals, and energy across U. S. Steel’s North American operations. Since joining the company in 2005, Frank has held multiple leadership roles in both the U.S. and Europe, including Director of Raw Materials for U. S. Steel Košice in Slovakia. With deep expertise in raw materials sourcing and supply chain optimisation, he plays a key role in supporting the company’s operational efficiency and sustainability goals. Frank holds a Bachelor of Science in Business Administration and an MBA from Duquesne University in Pittsburgh, Pennsylvania.
Alec Mutumbo
Aleck Matambo
Former Senior Director of Global Procurement, Google  
 
Aleck Matambo is an experienced procurement and transformation executive, most recently serving as Senior Director of Global Procurement at Google. There, he led a $16B global spend portfolio, spearheaded the company’s first AI-native procurement platform, and redefined strategic supplier relationships through the One Google Negotiation Program. Previously, Aleck held senior roles at Dell Technologies, McKinsey & Company, and Ernst & Young, delivering multi-billion-dollar savings programs, supplier development strategies, and global operating model redesigns. Known for combining digital enablement with sustainable growth, he has a proven track record of driving innovation, resilience, and long-term value creation across industries.
LeAnn Timble
LeAnn Timble Aon | ContactCenterWorld.com
Director - Emerging Property Risk Control  
 
LeAnn Timble is an advisor at Aon, supporting clients in strengthening their supply chain and property risk management programmes. With over 30 years’ experience in property risk control and supply chain risk management, she helps organisations enhance resilience through data-driven assessments, supplier risk evaluation, and business impact analysis. A key member of Aon’s Global Risk Consulting Supply Chain Core Team, LeAnn integrates property risk insights with supply chain mapping and advanced analytics to help clients understand and mitigate vulnerabilities. Her background in Highly Protected Risk (HPR) property loss prevention spans multiple sectors including life sciences, automotive, and manufacturing, where she has led global accounts and complex risk engineering projects.
Sarah Joiner
Sarah Joiner Zip Logo
Account Manager
 
Sarah is a seasoned Procurement professional. She is passionate about protecting organizations from external risks by driving compliance through procurement and contract optimization. A dedicated problem solver and continuous-improvement advocate, Sarah is currently a sales leader at Zip focusing on helping Enterprises improve the efficiency of their operations. Prior to Zip, Sarah held sales leadership positions at Icertis and Jaggaer.
Summit Banner - Melbourne

Agenda for the Summit in Melbourne, Australia

8:30am – Registration 

9:00am – Welcome and introduction 

9:10am – The 2025 Global SRM Research findings, focusing on “From Customer of Choice to Customer Delight” 

Speaker: Alan Day, Chairman and Founder - State of Flux 

09:40am - Your Supplier, Your Customer’s Experience

Speaker: Georgia Wallis – Toll group 

10:00am – Linking Customer Experience to Supply Chain Resilience: A Risk-Based Approach 

Speaker: Paul Koutouridis – Aon 

10:20am – Break with refreshments 

10:50am –  From Governance to Collaboration: Unlocking Value and Becoming a Customer of Choice  

Speaker: Jessica Lloyd – Ampol 

11:10am – Agents of change

Speaker: Joe Bellofiore – Zip HQ 

11:30am – Panel discussion 

Panellists: Alan Day, Jessica Lloyd - Ampol, Georgia Wallis – Toll group, Winter Chan – Melbourne Water 

Facilitator: Frank Lai 

11:50am – Q&A from audience 

12:05pm – Closing Remarks 

12:15pm – Networking 

1:00pm – End 

 

Speakers in Melbourne, Australia

Jessica Llyod
Jessica Lloyd
Procurement Governance, Risk & Support Manager
 
Jessica has over 15 years’ experience in Procurement across diverse industries and currently leads the Procurement Governance, Risk & Support function at Ampol. Her career spans the end-to-end procurement lifecycle, with expertise in transformation, supplier risk, governance, ESG, and Supplier Relationship Management (SRM). At Ampol, Jessica has led the uplift of the SRM framework, enabling greater value creation through governance and collaboration, and elevating the role of procurement beyond cost and compliance.
Georgia Wallis
Georgia Wallis
EVP Global Business Services and Group Procurement
 
Georgia is EVP Global Business Services and Group Procurement at Toll Group, where she leads global procurement and shared services transformation. With over 20 years of international experience across logistics, banking, and technology, she has held senior roles at ANZ, Dell, and now Toll. Georgia has steered large-scale procurement operating model changes, digital transformations, and complex category strategies spanning technology, professional services, transport, and operations. Known for combining commercial rigour with cultural change, she has built high-performing teams that deliver measurable business outcomes while advancing sustainability and innovation across supply chains.
Winter Chan
Winter Chan
Senior Procurement Manager
 
Winter is a Senior Procurement Manager in Categories at Melbourne Water, where she established and leads the organisation’s Category Management function, overseeing a $1.2bn portfolio. With over 15 years of experience across utilities, transport, retail and manufacturing, she has built a career on turning supplier relationships into engines of innovation and value. Winter has held leadership roles at V/Line, Arid Zone and The PromoLounge, driving sourcing strategies and supplier partnerships across diverse industries. Known for her collaborative style, she combines governance discipline with a passion for mentoring teams and delivering measurable procurement outcomes that support organisational transformation.
Joe Bellofiore
Joe Bellofiore Zip Logo
Founding, Go-To-Market APAC 
 
Joe is a seasoned expert in procurement and finance technology, currently serving as a leader at Zip AU. With over 20 years of experience in scaling tech solutions for businesses, Joe has played a pivotal role in helping organisations navigate digital transformation and optimise their procurement operations. His career spans various leadership roles, where he has worked on cutting-edge solutions in fintech and procurement, always focused on driving efficiency and delivering measurable business value. At Zip, Joe is responsible for leading initiatives that transform procurement processes through the integration of advanced technologies like AI and automation.
Paul Koutouridis
Paul Koutouridis Aon | ContactCenterWorld.com
Head of Global Risk Consulting AU  
 
Paul leads Aon’s Global Risk Consulting team in Australia, overseeing engineering, valuations, risk management consulting, claims consulting, and risk analytics. With over a decade of experience in risk management, he brings deep expertise across the mining, energy, and manufacturing sectors. Paul focuses on applying traditional risk management principles to complex analytical and quantification challenges, helping clients strengthen resilience and achieve measurable outcomes. Before joining Aon in 2019, he led Marsh’s Risk Consulting practice in Victoria and developed extensive experience in risk engineering, large-scale property programs, and enterprise risk management. Paul holds degrees in Chemical Engineering and Chemistry from the University of Sydney and is a member of Engineers Australia.