The webinar covered how AI is already helping teams surface early risk signals, strengthen supplier conversations, and uncover opportunities that traditional tools often miss. We also shared the latest findings from our 2025 SRM Research and walked through examples of how organisations are building capability through practical, low risk experimentation.
View the 2025 in-person summit that was broadcasted live in Melbourne, Australia. This event gives an overview on how strong supplier relationships can directly impact your end-customer experience. Tying into the 17th annual SRM research's exclusive theme, From Customer of Choice to Customer Delight.
Learn in 30min how to set up your new "Head of Supplier Management" for success. What should be in the job description, what needs to be the focus of the role and how can you define success metrics? The tips in this webinar will help you find the right person for the job, or identify the skills needed to fill the role. There will be time for questions during the 15min Q&A session.


Alan Day, Chairman and Founder of State of Flux, will take you through a 100-day plan to review your supplier management and outline the 10 key activities you need to undertake as a new CPO. There will be time for questions during the 15min Q&A session.
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