Unlocking Value in Supplier Relationships


Welcome to our Rebate Management Training Program, designed exclusively for procurement professionals. Elevate your skills and enhance your ability to manage supplier relationships effectively through our comprehensive training modules. 


1 day either face to face or broken into 3 x 90 minute modules

Suggested participants

Category managers, category specialists, sub-category managers and procurement professionals who are responsible for a significant level of spend.

What you will get

All course attendees will receive a complete suite of support resources – templates and reference material – to ensure a consistent approach to rebate management is embedded into your organisation.

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Small team or want to join as an individual?

Course Content

Module 1: Introduction to Rebate Management


  • Identify different rebate types for various commercial situations.
  • Outline common terms, conditions, and key players in the rebate process.
  • Describe the rebate lifecycle from offer creation to payment.

Teaching Focus:

  • Define rebate types (cash, product, service, tiered) and introduce terms and conditions.
  • Highlight benefits of rebates for consumers and businesses.
  • Identify stakeholders, roles, and responsibilities through RASCI.
Module 2: Rebates in a Performance Management Context


  • Use rebates as a performance management tool linked to KPIs.
  • Discuss common challenges and the role of technology in maximizing returns.

Teaching Focus:

  • Define performance metrics crucial to success.
  • Incorporate two-way KPIs for trust and commitment.
  • Strategically manage rebates through a centralized repository.
  • Utilize forecasting and reporting tools to maximize rebate value.
Module 3: Integrating Rebates into Joint Account Planning


  • Explain how rebates influence supplier and stakeholder behavior.
  • Discuss integrating rebates into joint account planning for strategic goals.

Teaching Focus:

  • Explore behavioural dynamics of rebates from both perspectives.
  • Align rebate strategy with broader business goals.
  • Collaborate on product/service roadmaps for mutual benefits.
Money back with Rebate Management

How is it delivered?

Training is delivered through three key activities, to ensure students are engaged and they applying their learnings:

Workshop: Instructor-led 90 minute session in an interactive and engaging format (virtually or in-person).

Assignments: Students apply the module’s content to the job by completing a set of assignments, 1-2 hours to complete. This on-the-job activity should ideally be focused on a live supplier relationship to make the training relevant and bring its value to life.

Coaching: Throughout the assignment period, students get access to the course leader for 1:1 coaching support (30 minutes for each course module) to build on their understanding and ensure effective implementation.

What Sets Our Rebate Management Training Apart

  1. Expert-Led: Learn from industry experts with extensive experience in rebate management.

  2. Practical Focus: Gain actionable insights and strategies applicable to real-world scenarios.

  3. Interactive Learning: Engage in discussions, case studies, and practical exercises.

  4. Performance Enhancement: Link rebates to KPIs, maximizing value and minimizing disputes.

  5. Technology Integration: Explore tools to streamline rebate processes and minimize risks.
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Leading global bank
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Leading global bank chooses State of Flux  as a training partner

Training enhances stakeholder engagement and adds value to leading global bank.

Operating a complex and regulated environment, our client focuses on increasing value and managing risk in its supply chains through investing in SRM training.

Specialised Training and Development Offerings  

TMB - Capability Assessment
Description: Understand YOUR team's strengths and development opportunities.
TMB - Supplier  Management Training
Description: Develop and create new value though your most important supplier relationships.
TMB - Supply Chain Risk Training
DescriptionProtect value with a practical and structured approach to proactively manage risk.
TMB - Procurement Behaviour Training
Description: Develop the skills to drive a value creating category strategy.
TMB - Account Management Training
Description: Understand how to sell to procurement teams; how they buy and how they manage suppliers.
TMB - Negotiation Training
Description: Examine the skills of negotiation you need to build better long-term value for your business.
TMB - Diversity & Inclusion Training
Description: Understand why supplier diversity can help unlock innovation and agility, and improve ESG credentials.
TMB - Procurement Behaviour Training
Description: Learn the behavioural skills that "make" a supplier relationship, or "break it".
TMB - Performance Centre
Homepage: Unlock performance through people and view our full range of training offerings below.