Why does someone behave in a particular way, and how do you deal with it?
Historically, procurement was described as a back office function. Today, procurement has a wide range of scope, from operational tasks to being fully integrated within the business.
There is a new need for stronger critical thinking skills and, in turn, reflective thinking skills, soft skills, emotional intelligence and social skills. But the true skill lies with the individuals themselves. Using effective communication and listening skills to understand and interpret behaviour fully.
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