Why does someone behave in particular way, and how you deal with it?
Historically, procurement was described as a back office function. Today procurement have a wide range of scope, from operational tasks to being fully integrated within the business.
There is a new need for stronger critical thinking skills, and in turn, the reflective thinking skills, soft skills, emotional intelligence and social skills. But the true skill lies with the individual themselves. Using effective communication and listening skills to fully understand and intepret behaviour.
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